Technical
Support Service
If you are experiencing a problem with IP-Universe FoIP. Please contact us for personal attention, either by filling out the following online form or by simply by e-mailing your friendly CCA (the customer care agent).
Information you provide here may be important in helping us to quickly resolve your incident.
We try to respond to all your requests within the next business day.Thanks for your patience.
Support Package Information
Note:
If this is a Technical Issue, you must include a valid Product Support Package Number.
*
Required fields.
Type of Request
*
Select from list
Technical Issue
Bug Report
Sales Inquiry
Feature Request
Comments
Support Package #
Product License #
Technical Information
Product Version
*
Select from list
F2F server 1.0
F2F server 2.0
F2E server 1.0
F2E server 2.0
F2F & F2E 1.0
F2F & F2E 2.0
Voice server
Operating System
*
Select from list
IBM AIX
HP-UX
IRIX (SGI)
Solaris
SunOS
Windows NT
OS Version
Patches / Service Packs
Server RAM (MB)
Current # of Accounts
Incident Summary
*
Detailed Description of Incident
Contact Information
First Name
*
Last Name
*
Telephone
E-mail
*
info@ip-universe.com
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15273 Valley Stream Drive, Woodbridge VA 22191
Phone: (703) 8786526, Fax: (703) 9954688